Case Study: Biogaran’s Digital Transformation with Rokodo
Biogaran, a leading player in the generic medicine sector, is recognized for its commitment to providing accessible, high-quality healthcare solutions. However, like many large organizations, the company faced significant operational challenges: excessive time spent reading reports, fragmented unstructured data, and a high volume of information to process. To optimize its processes, Biogaran partnered with Rokodo to integrate AI-driven solutions.
A Partnership Driven by Efficiency
Rokodo guided Biogaran through a pragmatic and progressive digital transformation. The objective was clear: automate repetitive tasks, optimize data management, and enhance decision-making while strengthening collaboration between field teams and executive management.
The approach followed four distinct stages, each designed to deliver concrete, measurable, and immediately actionable results.
The 4-Step Implementation Process
- V1 – Digitalization of Manual Reporting : The first step involved replacing manual weekly reports with structured database entries, simplifying information management and ensuring faster, more reliable data processing.
- V2 – Automated Summaries : The integration of Artificial Intelligence enabled the automated generation of report summaries. This provided managers with immediate time savings, allowing them to focus on strategic priorities rather than time-consuming administrative tasks.
- V3 – AI Copilot for Planning : With the introduction of an AI chatbot, managers can now query data in real-time and optimize field visit schedules. This feature streamlines daily management by ensuring decisions are based on accurate, up-to-date information.
- V4 – Proactive AI : Finally, agentic AI was deployed to suggest proactive actions without direct managerial intervention. This level of automation enables more autonomous management through intelligent recommendations tailored to the company's specific needs.
Concrete and Sustainable Results
Thanks to Rokodo’s intervention, Biogaran now benefits from smarter, more fluid operational workflows:
- Enhanced Visibility: Redesigned interfaces provide both global and regional views, facilitating strategic decision-making.
- Continuous Improvement: The system automatically generates relevant weekly questions, encouraging ongoing reflection on corporate priorities.
- Increased Productivity: The AI chatbot makes data more accessible and faster to analyze. As a result, Biogaran has seen significant gains in productivity, responsiveness, and precision.
Conclusion
This digital transformation has allowed Biogaran to strengthen its internal processes while improving both operational and strategic efficiency. AI is now at the core of the organization, enabling seamless data management and freeing up time for high-value tasks. Through Rokodo’s guidance, Biogaran has successfully aligned its field teams with management, boosting the company’s competitiveness and agility.